About us
lol.travel is an online travel booking website. On lol.travel we offer:

  • 1 million hotels
  • 700 airlines
  • special offers selected with care
  • supporting processing payments in 35 currencies in 70 markets worldwide
  • edicated customer support, which responds inItalian, English and Spanish


The website is new, but our experience accounts for more than twenty years..


Vision

Every day is the right day to travel

Everyone wants to get away from everyday life and discover the world. A lot of people just wait for the holidays, however, every day they can make unforgettable memories for themselves and their loved ones. Every day is the right day to travel and we are here to inspire and guide our customers to the discovery of a passion for adventure that comes from the origins of man.

Mission

Our mission is to challenge the routine, a safe haven that often gives you low incentives. We want to convince our customers to beat it to live incredible experiences that are worth being told and remembered. We consider ourselves enthusiastic and forward-looking, but also concrete and practical, and we want to convey this mood. We want you to make your dreams come true. For that you don’t need a wand magic, but only a few clicks on our website. We want to become the spark that ignites the desire to travel.

Do you need assistance?

Through this form you can get in touch with one of our operators who will respond as soon as possible.
Please note: if you have made a reservation, use this form only for the recovery of the Reservation Number, Email, Telephone Pin. All other requests must be made through My Bookings

Please enter below the email where you would like to be contacted.

Would you like to make a Report?

Through this form you will be able to report illegal content such as unlawful incitement to hatred or unlawful terrorist content and discriminatory content, or content that the applicable regulations make unlawful in view of the fact that it relates to illegal activities. To submit reports, requests for clarifications and information for reporting under Regulation (EU) 2022_2065, please complete the following form:
In the space below, please provide a sufficiently reasoned explanation of why you believe that the information in question constitutes illegal content, giving a clear indication of the exact electronic location of such information, such as the exact URL address(es) and, if necessary, additional information enabling the illegal content to be identified appropriate to the type of content and the specific type of information storage service, and finally confirm your good faith belief in the accuracy and completeness of the information and statements contained therein.
EMAIL: in this space please enter your e-mail address. We will send you, without undue delay, an acknowledgement of receipt of the report and following this notification we will also notify you of the decision regarding the information to which the report relates and provide you with information on the available avenues of redress in relation to that decision.
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For assistance and reservations


flights@lol.travel
hotel@lol.travel

24/7 customer support


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Manage your reservation:
Enter the PNR (loltravel order no.) and email used to make the reservation:
    For each reservation you can:
  • View the status of your hotel reservations
  • Delete hotel reservations you have already paid for
  • Confirm and pay for the “blocked price” reservations
  • View the status and details of your flights
  • Print off your electronic flight tickets
  • Communicate with us