PRIVACY POLICY | lol.travel

Information on privacy protection

Personal data entered by the user on the lol.travel website is stored n protected electronic supports on our servers and used in respect of the Dlg 196/2003, (Privacy Protection Code) based on fairness, lawfulness and clearness. The user's personal information used are authorized.

  1. The holder is Easy Market S.p.A. Unipersonale.
  2. Personal information are used exclusively for the following purposes:
    • Provide the user with our service;
    • We transmit user's personal information to the service's providers when the booking is done or when the travel service is bought from affiliated Travel Agent;
    • Inform users about the new services and products he can be interested on;
    • Customize advertisements concerning the user.
  3. In any moment, according with the art. 13 of the Dlg 196/2003, client has the right of:
    • knowing his personal information that are in possession of lol.travel, and the way such personal information are used;
    • updating, integrating, changing or adjusting personal information;
    • requesting the end of taking possession of the personal information if it violates the law;
    • denying personal information for justified reason or for commercial reason, advertisements or marketing research by contacting the Holder of the treatment of your personal data at the following address: info@easymarketcrs.it.


LIMITATION OF LIABILITY

Neither lol.travel nor any of its affiliates makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy or completeness of the photos, descriptions and other information relating to accommodation facilities on the site as these are provided by third parties.

lol.travel uses trails for protected data and embraces appropriate measures of security in order to protect against improper use or alteration of your user data in its possession. Access to provided information is exclusively consented to authorised staff members. Easy Market S.p.A. staff with permission to access database-saved information on users or servers that host our services, for instance, must respect rigorous regulations.

TERMS AND CONDITIONS HOLIDAY

lol.travel is acting only as an intermediary of products and \ or services.
The booking and / or the combination of different products and / or services provided by lol.travel at the discretion of the customer assumes no responsibility for any resulting combination thereof. lol.travel is not responsible in any case for the inaccurate inclusion of the personal data carried out during the booking process. The user is then responsible for the consequences arising from their incorrect insertion.

When selling holidays/ tourist package, lol.travel acts as intermediary between tour operators and final customer. lol.travel do not respond in any case for the obligations imposed on providers of individual products and / or services, but is responsible only for those arising from his role as intermediary and within the limits prescribed by law pursuant to art . 22 of Law No. 1084 of 27.12.1977 and Dlg 206/2005 ( the Consumer Code ). lol.travel, as travel agency, is not liable for all or part of travel, accommodation or other products and / or services which are the subject of the contract between customer and provider of products and / or services. Under Article . 55.1.b of the Italian Consumer Code since this contract for the provision of services does not apply the right of withdrawal provided for in Articles . 64 et seq . , and Articles . 52 , 53 and 54.1 of the Consumer Code.

lol.travel, as a travel intermediary, is not liable for all or part of travel, accommodation or other products and / or services which are the subject of the contract between customer and supplier of related products and / or services.

CHANGES AND CANCELLATIONS

In case you need to change or cancel purchased holiday, you must send the request to lol.travel by sending an e-mail to vacanze@lol.travel. After receipt of the communication, the competent office will check and notify the penalties provided by the suppliers. In addition to these penalties, for each change and / or cancellation you will be charged a fixed fee for the costs of agency practice management of € 30.00. If insurance against cancellation was not included in the purchased holiday, we strongly recommend the buy it.

REFUNDS

If the payment was made by credit card, the amount will be refunded directly to the credit card used to place the order. The amount will be available on the account statement 2/3 months following the request. If the payment was made by bank transfer, you will be contacted by our customer service for the communication of the bank to make the repayment. Please note that the registration fees are never refundable

TRAVEL DOCUMENTS

It is your responsibility to ensure you are in possession of identity documents, visas and health requirements necessary to access to the countries included in the holiday and/or route. lol.travel accepts no responsibility for non-fulfillment of their absence. When booking you must pay special attention to the compilation of the fields related to the name and surname of the passengers, which must exactly match those on the personal identification document.
For the general terms of sale of the product holidays click here

TERMS AND CONDITIONS FOR SCHEDULED FLIGHTS

lol.travel advises the consumer that it acts exclusively as an intermediary for all the services offered. The provision of a scheduled flight cannot be construed as the organisation of a tourist package and as such it is disciplined by the terms and conditions for a single service as evidenced below. We recommend that you study carefully the conditions of passenger and baggage transport of the airline selected.

lol.travel acts exclusively as an intermediary for products and/or services.

The booking and/or combination of flights and of different products and/or services provided by Lol.travel is entirely at the client's discretion, who as such assumes every responsibility arising from the combination of said services.

lol.travel is in no way responsible for the incorrect insertion of users' personal details during the booking process. The user is, therefore, responsible for the consequences arising from mistakes of insertion. Specifically relating to FLIGHTS, Lol.travel acts simply as an intermediary for the airlines in the sale of flight tickets. The price is not confirmed until the emission of the flight ticket. Lol.travel is in no way responsible for the obligations imposed on the suppliers of the individual products and/or services, but is responsible exclusively for those arising out of its role as an intermediary and in any case within the limits set by the law and regulation of articles no. 1, n. 3 and n. 6, from 17 to 23, from 24 to 31 of Law 27/12/1977 no. 1084 ratified and implemented by the international convention relating to travel (CCV) signed in Brussels on 23.4.1970 (limited to those parts of the provisions which do not refer to the contract for the sale of tourist packages and up to its repeal by Art. 3 of the Law 79 of 23 May 2011 - Code of Tourism) and by arts. 51, II comma, 62 and 65 of the Law 21 February 2014, n. 21 Activating the directive 2011/83/UE on consumer rights, limited to the service of passenger transport.

Lol.travel, as the intermediary, is not responsible for the partial or total cancellatoin of journeys, stays or other products and/or services which are part of the contract concluded between the passenger and the supplier of the relevant products and/or services. Clients declare and guarantee to indemnify Lol.travel, as well as subjects linked to and controlled by it, its representatives, employees, collaborators as well as its partners from any claims for damages, including legal costs, that may arise against them in relation to the use of products and/or services acquired in this section of the site. The baggage allowance is never guaranteed by Lol.travel and must be checked directly with the airline, which can, at its discretion not include it in the price of the ticket. In this case it is necessary to check directly with the carrier what to do in order to be able to load hold baggage. Authorisation and indications depend upon the airline. Pursuant to the law, clients indemnify Lol.travel for eventual delays, damages or losses linked to transportation, cancellation of flights or other inconveniences attributable to the airlines' responsibility, also pursuant to the Regulation 261/04/EC which establishes common rules in the matter of compensation and assistance for passengers in the event that boarding is refused, of cancellation of the flight and of extended delays. Flight segments must be used consecutively, the non-use of any of this segment can determine the automatic cancellation of the travel itinerary.

Power to request documentation by lol.travel

Easy Market spa reserves the right to request the necessary documentation that confirms the identity of the subject who has made the reservation, the owner of the credit card, as well as the beneficiaries of the services acquired. The documentation will be requested within travel start date with lol.travel and could be done by phone and/or email. In the case the information and documentation is not provided by the interested parties within travel start date with lol.travel, Easy Market will have the right to cancel the reservation, applying a penalty equivalent to 100% of the value of the reservation.

Payment Methods

It is possible to purchase a scheduled flight on Lol.travel with the following credit cards: American Express, Diners, Visa, Mastercard and all the prepaid cards which are part of the Visa Electron circuit as long as they are enabled for online payment. Credit card payments are in line with the high security standards guaranteed by SSL (secure socket language) cryptographic technology. An automatic anti-fraud system intervenes in every transaction to intercept any frauds and to protect our systems. In the event that a valid reservation is mistakenly blocked by the anti-fraud system, passengers will be advised that the booking was not finalised and our customer services will provide alternative solutions in order to finalise payment. In these cases Lol.travel cannot guarantee that that the price will remain the same nor that the reservatoin will not be cancelled by the airline.

Information present on Lol.travel

The intermediary undertakes to take every reasonable care to ensure that the information contained in the site and relating to the services offered are accurate and up to date. However, the information contained in the site is provided by third parties. As such, within the limits established by the applicable law the intermediary cannot be held responsible for their accuracy.

Travel documents

It is the consumer's responsibility to ensure that he/she has the identity documents, visas, sanitary requirements valid and necessary to enter the countries covered by the itinerary, it is his/her exclusive responsibility to respect all of the laws and regulations of the departure, transit and arrival nations. Lol.travel declines any responsibility for problems arising from a consumer's failure to respect any of these requirements. During the booking phase it is particularly important to pay attention when completing the fields relating to names and surnames, which must correspond exactly with those on identity documents.

The carrier can only accept and board the passenger whose name is printed on the ticket.

There is no right to any refund in the event that boarding is denied for failure to present the required documents or for having invalid documentation. The passenger has sole responsibility for possession of the required documentation.

For information on the documents requested for entry into individual countries we suggest that you consult the website of the Ministry of Foreign Affairs prior to purchase.

Ticket collection, check in and boarding

For ticket collection and check in formalities passengers should present thmselves directly at the relevant desks in the airport with their identity document valid for boarding. It is advisable to go to check in at least 2.5 hours prior to the departure of the flight to finalise check in procedures. For passengers transiting in or travelling to the United States we strongly suggest arriving at check in at least 3 hours prior to the flight departure. The reservation shows the departure time of the flight. In the event that a passenger does not arrive in time at the check in desk or at the boarding gate, or is not in possession of the correct documentation or is denied travel, the airline will not be able to accept or board the passenger and will not be able to delay departureLol.travel declines any responsibility relating to the above since the sole responsibility for damages and costs arising out of a failure to respect the above requirements lies with the passenger.

Electronic ticket (e-ticket)

An electronic ticket is sent automatically to the airline/carrier and is identified by a booking code called PNR (Passenger Name Record) which is communicated at the moment the booking is confirmed in a confirmation email sent to the email address indicated by the client during the booking process.

Changes and Cancellations

Tickets are non-transferable. For this reason name changes are never allowed. Please ensure, therefore, that names are inserted correctly during the booking process and are exactly as indicated on your ID document or passport.
A penalty fee set by the airline and/or service supplier according to its published policy is applicable for any change of date or route after a ticket has been issuedl. This may vary according to when a variation is requested. This fee is in addition to any possible supplement to revised ticket price. All requests for changes must be sent via e-mail to flights@lol.travel .Once your request has been received, we will check whether changes are allowed with the ticket you have purchased. If changes are permitted we will advise you via e-mail of the total fees applied by the airline and wait for your acceptance via e-mail before actioning any changes. In addition to these penalties, an agency fee of €55,00 per booking will be charged for each change. If during the booking process you have purchased the "Premium" service package, you do not have to pay lol.travel agency fee, but only the penalty penalty fee set by the airline.

In case insurance is included in your reservation, the amount considered by Filo Diretto will be the one on your confirmation email. If you change your ticket, the insured amount will not change unless you will require it at time of modification.

Refunds

All cancellation requests must be communicated via e-mail to the following address: flights@lol.travel
We would advise that many ticket prices are subject to cancellation fees and in some cases tickets are non-refundable. The airline and/or supplier are responsible for the authorisation of any refunds and for the time taken for these to be made. Once we have recevied your request, we will advise you via e-mail of the fees applicable by the airline and will await your acceptance via e-mail before proceeding to cancel your ticket and to request a refund. In addition to these penalties, an agency fee of €55,00 per booking will be charged for each cancellation or refund request.
If payment was by credit card the amount will be credited directly to the credit card used to make the booking. We would clarify that the agency fees and any insurance policy are never refundable.

Unaccompanied minors

Passengers under 18 years may not be boarded if not accompanied by both parents. For more information, contact customer support.

What to carry on board

For security rules relating to hand luggage passengers can sonxult the website Enac and find all relevant information.

In case of disservice

case of disservice you can refer to the Passenger Charter available on the ENAC website..

TERMS AND CONDITIONS FOR LOW COST FLIGHTS

lol.traveladvises the consumer that it acts exclusively as an intermediary for all the services offered. The provision of a low cost flight cannot be construed as the organisation of a tourist package and as such it is disciplined by the terms and conditions for a single service as evidenced below. We recommend that you study carefully the conditions of passenger and baggage transport of the airline selected.

lol.travel acts exclusively as an intermediary for products and/or services. The booking and/or combination of flights and of different products and/or services provided by Lol.travel is entirely at the client's discretion, who as such assumes every responsibility arising from the combination of said services.

Lol.travel is in no way responsbile for the incorrect insertion of users' personal details during the booking process. The user is, therefore, responsible for the consequences arising from mistakes of insertion. Specifically relating to FLIGHTS, Lol.travel acts simply as an intermediary for the low cost airlines in the sale of flight tickets. The price is not confirmed until the emission of the flight ticket. Lol.travel is in no way responsble for the obligations imposed on the suppliers of the individual products and/or services, but is responsible exclusively for those arising out of its role as an intermediary and in any case within the limits set by the law and regulation of articles no. 1, n. 3 and n. 6, from 17 to 23, from 24 to 31 of Law 27/12/1977 no. 1084 ratified and implemented by the law relating travel contract (CCV) signed in Brussels on 23.4.1970 (limited to those parts of the provisions which do not refer to the contract for the sale of tourist packages and up to its repeal by Art. 3 of the Law 79 of 23 May 2011 - Code of Tourism) and by arts. 51, II comma, 62 e 65 of the Law 21 Febbraio 2014, n. 21 Activating the directive 2011/83/UE on consumer rights, limited to the service of passenger transport.

Lol.travel, as the intermediary, is not responsible for the partial or total cancellation of journeys, stays or other products and/or services which are part of the contract concluded between the passenger and the supplier of the relevant products and/or services. Clients declare and guarantee to indemnify Lol.travel, as well as subjects linked to and controlled by it, its representatives, employess, collaborators as well as its partners from any claims for damages, including legal costs, that may arise against them in relation to the use of products and/or services acquired in this section of the site. Pursuant to the las, clients indemnify Lol.travel for eventual delays, damages or losses linked to transportation, cancellation of flights or other inconveniences attributable to the low cost airline, also pursuant to the Regulation 261/04/EC which establishes common rules in the matter of compensation and assistance for passengers in the event that boarding is refused, of cancellation of the flight and of extended delays.

Power to request documentation by lol.travel

Easy Market spa reserves the right to request the necessary documentation that confirms the identity of the subject who has made the reservation, the owner of the credit card, as well as the beneficiaries of the services acquired. The documentation will be requested within travel start date with lol.travel and could be done by phone and/or email. In the case the information and documentation is not provided by the interested parties within travel start date with lol.travel, Easy Market will have the right to cancel the reservation, applying a penalty equivalent to 100% of the value of the reservation.

Information present in the site

The intermediary undertakes to take every reasonable care to ensure that the information contained in the site and relating to the services offered are accurate and up to date. However, the information contained in the site is provided by the low cost airlines. As such, within the limits established by the applicable law the intermediary cannot be held responsible for their accuracy.

Travel Documents

It is the consumer's responsibility to ensure that he/she has the identity documents, visas, sanitary requirements valid and necessary to enter the countries covered by the itinerary, it is his/her exclusive responsibility to respect all of the laws and regulations of the departure, transit and arrival nations. Lol.travel declines any responsibility for problems arising from a consumer's failure to respect any one of these requirements. During the booking phase is is particularly important to pay attention when completing the fields relating to names and surnames, which must correspond exactly with those on identity documents. The carrier can only accept and board the passenger whose name is printed on the ticket. There is no right to any refund in the event that boarding is denied for failure to present the required documents or for having invalid documentation. The passenger has sole responsibility for possession of the required documentation. For information on the documents requested for entry into individual countries we suggest that you consult the site Ministry of Foreign Affairs prior to purchase..

Ticket collection, check in and boarding..

For ticket collection and checkin formalities passengers should present themselves directly at the relevant desks in the airport with their identity document valid for boarding. It is advisable to go to check in at least 2.5 hours prior to the departure of the flight to finalise check in procedures. The reservation shows the departure time of the flight; In the event that the passenger does not arrive in time at the check in desk or at the boarding gate, or is not in possession of the correct documentation or is denied travel for any reason the airline would not be able to accept or to board the client and would not delay the departure of the flight. Lol.travel declines any responsability relating to the above since the sole responsibility for damages and costs arising out of a failure to respect the above requirements lies with the passenger.

Check-in online

PLEASE NOTE:
Some low cost carriers offer compulsory online check-in to be done on their own website within a published timeframe prior to departure. Passengers who do not present a printed boarding card to airport security personnel and at the boarding gate will have to check in again at the check in desk (if that is possible) and will have to pay a supplement imposed by the airline. The carries which currently require compulsory online check in include but are not limited to: Ryanair, Volotea, Wizz Air e Bluair.

Electronic ticket (e-ticket)

An electroni ticket is sent automatically to the airline/carrier and is identified by a booking code called PNR (Passenger Name Record)PNR (Passenger Name Record), which is comunicated at the moment the booking is confirmed in a confirmation email sent to the email address indicated by the client during the booking process.

Emission of tickets

Generally low cost airlines use electronic tickets. This means that no paper ticket will be printed. Once your booking is finalised you will be sent a confirmation email where the booking reference for your low cost flight will be highlighted. We ask you to print it and to present it together with your identity document assieme at check in. We would advise that for all Ryanair air flights it is compulsory to check in online on the site of Ryanair and to print the boarding card to present in the airport. To this end we would ask you to take careful note on their website of the time limits within which it is compulsory to print the boarding card, since a penality is applied by the airline in the event that the time limit is not respected.

Ticket payment

The charge of the cost of your flight will be carried out by Easy Market SpA, the company that owns lol.travel.

Cancellations

In general tickets issued by low cost airlines are non-refundable except in those cases when the airline cancels or changes sifnificantly. For further details we would ask that you consult the terms and conditions of the specific carrier. It is advisable for passengers who book far in advance to reconfirm their reservation 24 to 72 hours prior to departure, checking directly on the website of the selected airline.

Name changes

The possibility of the name change must be checked with the airline.

Date, time and itinerary changes

Date, time and itinerary changes can be changed if there is availability and following payment of a supplement for the variation, in addition to payment of the difference between the original price paid and the lowest price available at the time of the change. If the new price is less than that paid originally, no refund is envisioned. In any case changes should be requested directly to the low cost airline.

Hold luggage

We advise you that for some low cost airlines hold luggage is not always included in the reservation. The addition of luggage can be done via the website when possible. Otherwise you can contact our customer services for the addition of luggage. The applicable charges will be those decided by the carrier and will be communicated to you prior to purchase.

Security regulations for hand luggage

Since 6 November 2006, the European Union has adopted new security rules which limit the quantity of liquids which can be carried through airport securify controls. Passengers can carry only small amounts (max 100 ml per container) of liquids, gel, and creams in hand luggage and they must be carried in a transparent plastic bag which cannot exceed 1 litre (with dimensions of approx 18 x 20 cm). Prescription liquids and dietary liquids such as baby food can be carried outside the plastic bag and are not subject to limitations. There are no limitations to liquids carried in hold luggage. In any case for security rules relating to handluggage passengers can consult the website Enac

What to carry on board

For security rules relating to hand luggage passengers can consult the website Enac and find all relevant information.

Unaccompanied minors

Passengers under 18 years may not be boarded if not accompanied by both parents. For more information, contact customer support.

In case of disservice

In case of disservice you can refer to Passenger charter available on the ENACwebsite.

TERMS AND CONDITIONS HOTEL

lol.travel informs the consumer to perform only the brokerage business for all services offered through this section and to this end it invites you to carefully read Terms and Conditions.

lol.travel it is acting only as an intermediary of products and \ or services.

The booking and / or combination of hotel and the different products and / or services provided bylol.travel at the discretion of the customer, which assumes any liability arising of any combination thereof.lol.travel does not respond in any case of the erroneous inclusion of personal data carried out during the purchase process. The user is then responsible for the consequences arising from their incorrect insertion. In this case the product HOTEL,lol.travel acts as an intermediary in the sale of the hotel supplier hotel accommodation.lol.travel does not respond in any case for the obligations imposed on providers of individual products and / or services, but is responsible only for those arising from his role as intermediary and in accordance with the law in accordance with Articles. 1, n. 3 and n. 6, 17 to 23, 24 to 31 of the Law 27/12/1977 n. 1084 ratifying and implementing the International Convention on Travel Contracts (CCV) signed in Brussels on 23.4.1970. lol.travel, as a travel intermediary, is not liable for all or part of travel, accommodation or other products and / or services which are the subject of the contract between customer and supplier of related products and / or services.

Changes and Cancellations

In case you need to change or cancellation of hotel accommodation, the consumer will have to communicate the request tolol.travel by sending an email to hotel@lol.travel .
After receipt of the communication, the competent office will check that the hotel accommodation purchased are permitted changes and / or cancellations under the conditions of contract in the form provided by the hotel at the time of purchase. If so you will be informed about any such penalties by hotel suppliers. In addition to these penalties, for each change and / or cancellation you will be charged a fixed fee for the costs of agency practice management of € 30.00.

Refunds

If the payment was made by credit card, the amount will be refunded directly to the credit card used to place the order. The amount will be available to the statement 2/3 months of the request, depending on the circuit of payment used. If payment is made through bank transfer, the consumer will be contacted by our customer service to the communication of the bank to make the repayment.? Please note that the agency fees are never refundable.

Travel Documents

It is your responsibility to ensure you are in possession of identity documents, visas and health requirements necessary to access and apply to the countries covered route.lol.travel accepts no responsibility for non-fulfillment of their absence or disability. When booking you must have a special attention to the compilation of the fields related to the name and surname of the guests, which must exactly match those on the identity document.

Power to request documentation by lol.travel

Easy Market spa reserves the right to request the necessary documentation that confirms the identity of the subject who has made the reservation, the owner of the credit card, as well as the beneficiaries of the services acquired. The documentation will be requested within travel start date with lol.travel and could be done by phone and/or email. In the case the information and documentation is not provided by the interested parties within travel start date with lol.travel, Easy Market will have the right to cancel the reservation, applying a penalty equivalent to 100% of the value of the reservation.

TERMS AND CONDITIONS FLIGHT + HOTEL

lol.travel informs the consumer to perform only the brokerage business for all services offered through this section and to this end it invites you to carefully read the TERMS AND CONDITIONS of this site as applicable. This tourist service ok schedule flight is not configured as a case in point of organization of packages and is therefore governed by the terms and conditions of the individual service under contract as below and to consult carefully the conditions of carriage for passengers and baggage of the Aerial company selected.

To this end, the consumer is informed that the providers of tourism services flight + hotel are the individual airline and the hotel selected and assembled dynamically and directly by the consumer.

Therefore the responsibility for the implementation of the single flight or hotel services are respectively borne solely by the air carrier and the selected hotel, where the specific conditions of contract of scheduled flight or low cost and hotels of this site can be found in addition to the terms and conditions Flight + Hotel.

Power to request documentation by lol.travel

Easy Market spa reserves the right to request the necessary documentation that confirms the identity of the subject who has made the reservation, the owner of the credit card, as well as the beneficiaries of the services acquired. The documentation will be requested within travel start date with lol.travel and could be done by phone and/or email. In the case the information and documentation is not provided by the interested parties within travel start date with lol.travel, Easy Market will have the right to cancel the reservation, applying a penalty equivalent to 100% of the value of the reservation.

DEFINITION OF FLIGHT + HOTEL

Flight + Hotel means the only tourist services flight and hotel as well as offered in this site, selected and assembled by consumers independently and in a manner such that the latter is to choose, book and buy, depending on their specific need, destination, date, flight (airline, price, etc.) and the hotel (category, location, etc.) could in fact determine and change the combination, which he created with no limit.

CHANGES AND CANCELLATIONS FLIGHT + HOTEL

In case you need to change or cancellation of the flight + hotel, the consumer will have to communicate the request to lol.travel sending an e-mail to SDP@lol.travel
Upon receipt of the communication, the competent office will verify the ability to make the required changes on two separate services, if allowed changes and / or cancellations according to the contractual conditions laid down by the airline and the Hotel at the time of purchase. If so you will be informed about any such penalties by suppliers. In addition to these penalties, for each change and / or cancellation you will be charged a fixed fee for the costs of agency practice management of € 30.00.

LEGISLATIVE SOURCES

Services Flight + Hotel offered on this website the consumer does not have a "" package "" concerning travel, holidays, package tours resulting from the combination made by a tour organizer at a fixed price under the Code of Tourism (Legislative Decree no. 23 May 2011, n. 79 Articles. 32-51 implementing Directive 90/314 / EEC) does not apply to these terms and conditions flight + hotel.

Therefore the consumer purchaser of services Flight + Hotel offered on this site does not enjoy the rights and protections under the law of indicated. The tourist service flight + hotel is also regulated by L. 27/12/1977 n. 1084 ratifying and implementing the International Convention on Travel Contracts (CCV) signed in Brussels on 23.4.1970, in particular Article 22 III co. where legislated responsibility of the intermediary: "" 3. The travel intermediary is not liable for all or part of travel, accommodation or other services governed by the contract "" and Articles. 1, n. 3 and n. 6, 17 to 23, 24 to 31 of the CCV only the parts of those provisions that do not relate to the contract of sale of tourist packages and until its repeal in accordance with art. 3 of Legislative Decree. N. 79 of 23 May 2011 - Tourism Code) and Articles. 51, paragraph II, 62 and 65 of Legislative Decree no. 21 February 2014, n. 21 Implementation of the Directive 2011/83 / EU on consumer rights, limited to the service of the transport of passengers. The broker will also inform consumers about the identity of / the carrier / the actual / s at the time and in the manner provided by art. 11 of Reg. EC 2111/2005.

IMPORTANT NOTICE

It invites the consumer to read the specific conditions of contract scheduled flight or low cost and hotel of this site to supplement these terms and conditions, as well as the conditions of transport and passengers luggage of single scheduled airline flights or selected by the consumer, in order to know the rules of exchange and cancellations, refunds, travel documents, payment methods, presentation to the banks for the collection of tickets, and boarding, electronic ticket (E-ticket), additional requirements, what to bring on board and what to do in case of disruptions.


Save on your next trip

Up to 50% discount for subscribers to our newsletter

Join now